Purpose of the Study
Profile of Respondents
Younger employees believe in the power of technology to make their jobs easier — and are the first to seek out and embrace new technologies in the office.
Younger employees tend to be the first to embrace new technologies at work, with 32% of salaried workers under 25 saying they are “among the first to experiment with and use them,” compared to 22% of workers 35 and older.
Younger workers prefer to work for an employer that embraces new technology.
Respondents say lack of training is a key barrier to effectively using workplace technology.
When asked, “When you do not feel adequately prepared to use new workplace technologies, what are the biggest reasons for this?” more than a third (33.9%) of respondents across all age groups said, “I am not given enough time to learn new technologies before I am expected to use them,” followed by 24% who answered, “Sometimes a new technology or tool is rolled out and no one even tells me about it,” and 18% who said, “My organization does a poor job of training me, because the training is not thorough enough.”
Respondents ranked the construction, restaurant and automotive industries as the least technologically-advanced industries, and software as the most advanced.
Across all age groups, respondents urged employers to embrace new technologies such as artificial intelligence, virtual reality and automation technology.
“Technology has become so central to our work lives today that even traditionally lower-tech industries must embrace a future driven by innovations like AI and automation, both in customer-facing functions like sales and marketing and back-office functions like finance and accounting,” said Laurent Charpentier, CEO of Yooz.
“Workers, and especially younger workers, understand this and look to employers that can best prepare them for this future. Companies that fail to invest in workplace technology or provide training risk losing young talent to competitors that are more forward-thinking and committed to innovation.”