98%

Satisfaction

We continuously assess our customers' satisfaction at every step of their journey : each time closing a case and monthly.

Support

As soon as it arrives, each user request integrates an automated and tracked process of support and dispatching.

Resolution

Restoring operational conditions is the focus of your Support Engineer who mobilizes the appropriate project and R&D resources.

Your Yooz Support Team

Our support team is the frontline in making sure our customers are properly onboarded and activated on the Yooz AP automation platform. It is the responsibility of the Customer Success Managers (CSM) to drive customer adoption and success with the Yooz customers. This team will work hand-in-hand with your team to get up and running and then be there to answer any questions you may have along your partnership with Yooz.