98%
3h
7h
After production, Yooz support becomes your technical contact. They will take care of all of your requests: technical issues, requests for assistance or help evolving your account to fit your growing needs.
When needed, we also offer our clients additional assistance through our UpToYooz Service Package options.
We provide personalized support and follow-up to each of our customers.
We work to detect potential issues and anticipate their resolution.
Our support team is the frontline in making sure our customers are properly onboarded and activated on the Yooz AP automation platform. It is the responsibility of the Customer Success Managers (CSM) to drive customer adoption and success with the Yooz customers. This team will work hand-in-hand with your team to get up and running and then be there to answer any questions you may have along your partnership with Yooz.
Mourad
Head of Support
FR - EN - UK - SP
Cyril
Technical Support Team Leader
FR - EN
Jairo
Customer Support Specialist
EN
Rex
Customer Support Specialist
EN
Sharlonda
IT & Customer Support Specialist
EN
Maxime
Customer Support Specialist
FR
Mohamed
Customer Support Specialist
FR
Laura
Customer Support Specialist
FR
Bruno
Customer Support Specialist
FR
Osvaldo
Customer Support Specialist
FR - UK - SP
Clémence
Support Assistant
FR - UK - SP
Sara
Support Technician
FR - UK
Léo
Support Technician
FR